Ting Mobile

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• Getting Started with Ting Mobile
  • Hearing Aid Compatibility
  • How do I activate my phone?
  • Activating with a new Ting number
  • Activating with an existing Ting number
  • Activating your Ting V1 SIM Card
  • APN setup guide

  See all 11 articles

• Account Management
  • Two-factor authentication
  • Canceling your Ting account
  • Managing your Ting Mobile Account
  • Porting your number out of Ting
  • Resetting your Ting account password
  • Setting Up Ting Account Usage Alerts

  See all 8 articles

• Plans & Billing
  • Adding or Updating a Payment Method on Your Ting Mobile Account
  • FAQ: monthly billing
  • Switching to Ting's new price plans
  • Ting's price plans
  • How Ting's pay-per-use rates work
  • Mobile taxes and fees FAQ

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• Device Management
  • Backing up your phone
  • Call Blocking
  • FAQ: Swapping Numbers Between Devices
  • Removing the iOS activation lock
  • Removing your Android activation lock
  • Resetting devices from the software menu

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• Troubleshooting
  • Changing the DTMF Tone of your Android Device
  • Troubleshooting Calling and Receiving Calls Issues on V1 SIM
  • Troubleshooting Data Issues on V1 SIM
  • Troubleshooting Data on GSM
  • Troubleshooting Group Messaging on V1 SIM
  • Troubleshooting GSM text (SMS) messaging

  See all 9 articles

• Coverage & Features
  • International Calling and Roaming FAQ
  • International coverage options with Ting
  • Puerto Rico and other US Territories FAQ
  • Tethering and personal hotspots
  • Ting Mobile 5G FAQs
  • Using Call Forwarding

  See all 8 articles

• Wi-Fi Calling
  • Setting up and using Wi-Fi calling
  • Wi-Fi Calling and Voice over LTE
  • Wi-Fi calling setup on Android
  • Wi-Fi calling setup on iPhone
• Promotions
  • Broken phone payback offer: terms and conditions
  • Using Ting referral links
  • Ting's 30-Day Price Guarantee